Client Case Studies

Our fully managed service covers everything from setup to execution, equipping your team with the insights and tools needed to truly understand your customers’ thoughts, feelings, and needs.

The following case studies highlight how we have helped organizations across various industries strengthen customer relationships, uncover revenue opportunities, and make smarter, data-driven decisions. Each story shows the power of listening—and how the right VoC strategy can drive meaningful growth.

Industry: Healthcare

See how Kanect helped a benefits management company in their surveying efforts to lower costs and increase satisfied clients.

Industry: technology

See how Kanect helped tie product and customer satisfaction to strategic initiatives as well as employee rewards programs.